FAQs

1. What products do you offer on your saree and blouse retail website?

We offer a wide range of sarees and blouses in various fabrics, designs, and styles. Our collection includes traditional, contemporary, and designer sarees along with matching blouses.

2. How can I place an order?

To place an order, simply browse our website, select the desired saree and blouse, choose the size, and click on the “Add to Cart” button. Follow the checkout process, enter your shipping details, and make the payment.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, net banking, and other secure online payment options. We also offer Cash on Delivery (COD) for select locations.

4. Can I modify or cancel my order after placing it?

Once an order is placed, it is processed quickly to ensure prompt delivery. Therefore, modifications or cancellations are not possible. Please double-check your order before confirming the purchase.

5. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status and location of your shipment on our website or the courier company’s website.

6. What is your return policy?

We have a hassle-free return policy. If you receive a damaged or incorrect product, please contact our customer support within 7 days of receiving the order. We will assist you with the return process and provide a replacement or refund.

7. Do you offer customization options for blouses?

Yes, we offer customization services for blouses. You can provide specific measurements and design preferences during the ordering process. Additional charges may apply for customization.

8. How do I care for my saree and blouse?

Care instructions are provided with each product. Generally, sarees and blouses require delicate handling. We recommend dry cleaning for most products, but specific care instructions may vary based on the fabric.

9. What if my size is not available?

If your desired size is not available, please contact our customer support. We will do our best to assist you in finding a suitable alternative or provide information on when the item will be back in stock.

10. How do I contact customer support?

You can reach our customer support team through the “Contact Us” page on our website or by emailing [help@urbnthread.in]. We aim to respond to inquiries within 24 hours.

Feel free to customize these questions and answers based on the specific policies and features of your saree and blouse retail website.